Microsoft hits back at Delta over airline’s claims tech outage cost it $500m

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Source: Mirror

Microsoft has teamed up with cybersecurity firm CrowdStrike to counter Delta Air Lines’ accusations that their technology was responsible for a massive outage last month, leading to thousands of flight cancellations.

A Microsoft attorney stated on Tuesday that it’s likely other tech firms service Delta’s crucial IT systems, not Microsoft Windows. “Your letter and Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation,” said Microsoft’s lawyer Mark Cheffo in a correspondence to Delta’s legal representative David Boies.

Delta’s chief Ed Bastian claimed last week that the global tech shutdown, which began with an erroneous update from CrowdStrike on devices using Microsoft Windows, cost the airline $500million. Bastian hinted at potential legal action. On Tuesday, Delta highlighted its history of investing in dependable services, including “billions of dollars in IT capital expenditures” since 2016, plus billions more in yearly IT spending. The airline declined to comment further.

Read full article: https://www.mirror.co.uk/money/microsoft-hits-back-delta-over-33411056

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