Source: Kingsley Napley
Law firm Kingsley Napley (KN) announced its collaboration with legal tech startup Let’s Think to develop an AI based knowledge amplification tool that unlocks and safeguards the expert knowledge of senior lawyers and makes it available to their colleagues across the firm. Let’s Think’s ‘The Knowledge Exchange’ is believed to be the first Behavioural Science AI based knowledge amplification tool within the legal industry.
It uses pioneering Behavioural Science AI technology developed by Let’s Think, trained on the science of expertise, learning and cognition, to elicit expert knowledge, before storing and organising it in a centralised database, and then enabling it to be retrieved, via a conversational user interface.
Six senior Kingsley Napley litigators have kicked off the collaboration by working with Let’s Think behavioural scientists to share their knowledge and experience so it could be codified into a continuous workflow tool that will be the core engine of the product. This product will be refined, tested and populated with a wider group of senior and junior lawyers in the months ahead, before final launch across the firm expected later this year.
Sarah Harris, Director of Innovation and Knowledge at Kingsley Napley, comments:
“Much of the narrative around the use of AI within the legal sector is about what people can get the technology to do and how closely it can replicate more routine legal tasks. Whilst that is, of course, an important part of any AI strategy, we wanted to look beyond that to what it means existentially for lawyers. We asked: What is it about our lawyers that our clients find value in? With a firm like Kingsley Napley, it is the fact that their lawyer has a great deal of lived experience of dealing with similar disputes or situations and can therefore help clients practically navigate their matter. Our aim is to leverage and democratise that intellectual capital within our business, to amplify and fast-track the value to our own people and therefore our clients. If we can use technology to enable greater and earlier exposure to legal decision-making we can look again at how we provide value and how it is priced.
For us, it is not just about what we can get the technology to do but more about what the technology can enable our people to do. How can we supercharge our people, both current and future, to better serve our clients?
Sarah adds: “This initiative reflects the priority we put on our team-based culture at Kingsley Napley and the importance of continuous learning for our people. What’s more we are proud to be supporting a female-led law tech in collaborating with Let’s Think on this project.”
Wendy Jephson, CEO and co-founder of Let’s Think who is a dual qualified lawyer, business psychologist, and serial tech entrepreneur, comments:
I am delighted we are partnering with Kingsley Napley as our first development client in the legal sector. From our first meeting, Sarah understood how a centralised legal brain built on Kingsley Napley’s real-world expertise could improve training, professional development, and client service across the firm.
Senior employees at law firms have a wealth of expert knowledge yet research shows 90% of this ‘tacit knowledge’ is unwritten, which means it’s lost when people retire or leave. Let’s Think aims to close this gap with ‘The Knowledge Exchange’ – an easy-to-use tool that automates expert knowledge elicitation without impacting billable time, then stores and organises it so that it can be easily accessed by others working in any office or remote location.
By making ‘invisible thinking’ visible, The Knowledge Exchange helps law firms better understand how to use experts and their expertise to improve people, productivity and profits, and gives their clients broader access to the firm’s expertise. With Behavioural Science AI, we aim to amplify and share human expertise, not replace it.
Wendy adds: “How to retain and monetise their intellectual capital has long been a conundrum for law firm leaders and we believe we can now help to meet that challenge. The Knowledge Exchange is the easiest way for firms to capitalise thinking.”
Read the full article: https://www.kingsleynapley.co.uk/our-news/press-releases/legal-industrys-first-behavioural-science-ai-based-knowledge-amplification-tool-kingsley-napley-and-lets-think-collaborate
