Source: GlobeNewswire
Hona, innovator in client engagement software for law firms, announced the launch of Hona’s Voice AI. The advanced voice AI solution is uniquely designed to tackle some of the legal industry’s most persistent challenges: managing client communications and client intake without dropping inbound leads. With its unique features, Hona’s Voice AI enables law firms to respond to clients swiftly, prevent leads from reaching out to competitors and deliver a positive experience.
Hona’s Voice AI is a new AI-powered voice assistant that manages calls, qualifies potential clients, answers questions and seamlessly integrates call data into the firm’s CRM for instant record creation and follow-up. Trained by legal industry experts, Hona’s Voice AI helps law firms capture every lead while significantly reducing staff workload, freeing lawyers and their teams from repetitive tasks.
“Managing client communication is a full-time job for lawyers, making it challenging to dedicate time to capture new leads. Even missing a single lead can significantly impact a law firm’s bottom line, potentially costing thousands in lost revenue, and they’re often lost simply because the first call isn’t answered,” said Manny Griffiths, Co-Founder and CEO of Hona. “With Hona’s Voice AI, firms can ensure every lead is immediately captured and qualified, eliminating manual data entry, saving time and capturing potential revenue opportunities for the firm while improving the client experience.”
Statistics reveal that one in three calls to law firms goes unanswered, and 67% of potential clients move on to another firm if no one picks up. Hona’s Voice AI is already proving to be a successful solution to these challenges with firms experiencing up to 20% higher conversion rates due to faster lead engagement, while also reducing costs per acquisition. This ensures that every potential case is viable before it reaches the intake team.
Read the full article: https://www.globenewswire.com/news-release/2025/03/19/3045342/0/en/Hona-Introduces-AI-Powered-Voice-Assistant-to-Juggle-Incoming-Calls-and-Client-Intake-for-Law-Firms.html
