Source: Legal IT Insider
In February 2022, we revealed that Luminance had signed a seven-figure, multi-year subscription deal with a global law firm, which we can now reveal is Clyde & Co. The UK top 50 firm last year partnered with Luminance to create an AI-powered claims handling system, which in June was announced as runner up in The Lawyer Awards best technology product category.
The ‘journey’ to get here began five years ago, when Clyde & Co was asked by one of its large casualty clients to do a ‘Dragons’ Den’ style pitch of its technology products. At the time, the UK top 50 firm didn’t have any. Damian Rourke, a partner in the fraud team, on the casualty side at Clyde & Co only half joked when he told Legal IT Insider: “It was problematic. We got some Excel spreadsheets and turned them into products in the hope that no-one noticed they were awful. They were fraud detection and a costs calculator and we got down to the final two products, the client liked it but couldn’t implement it because it was Excel based and had no version control.”…
Read full article: https://legaltechnology.com/2023/07/19/clyde-co-revealed-as-luminances-seven-figure-subscription-deal-using-ai-to-automate-claims-handling/
