A ‘step too far’? Legal, other professional services disagree on whether AI should give advice

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Source: Thomson Reuters

Professionals in the legal, tax & accounting, and risk & fraud industries largely agree on the ethics of AI — but when a recent report finds some parties are more willing to allow AI to dispense advice than others, misalignment can easily follow.

The areas in which industry professionals differ, however, is in allowing AI to provide advice or make strategic recommendations. Only 17% of legal professionals said they thought allowing AI to provide legal advice would be ethically acceptable; but among risk & fraud professionals, 57% said they believe using AI to provide advice or strategic recommendations is acceptable — and among tax & trade professionals, that figure rises to 65%.

“AI is just that — artificial,” said one United Kingdom-based law firm partner told researchers of the Thomson Reuters Institute’s Generative AI in Professional Services report earlier this year. “There are well-known examples of generative AI citing cases which do not exist. People need people to understand them and their needs, not algorithms. AI could be used for simple administrative tasks, but not for substantive legal work and generating documents.”

Read full article: https://www.thomsonreuters.com/en-us/posts/technology/ai-step-too-far-legal/

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