Source: Thomson Reuters
When law firm clients are facing difficult situations, their primary concern is securing the best possible outcome. This is especially true when the situation develops unexpectedly.
In those times, they want a legal partner that gives them the best shot at success. In some instances, however, the first challenge is finding the right legal partner. Who is best qualified? Who can take my case right now? Who can I trust to get the job done? These are all questions that clients want to have answered quickly.
Firms that are prepared to provide the type of counsel these prospects need during difficult times can position themselves to win new business and establish strong relationships. But, make no mistake, client expectations go beyond a firm’s ability to say “yes” and its ability to take on a matter. These firms must also be able to deliver. In many instances, it is legal research technology that gives them that ability — potentially making legal tech the ultimate differentiator.
So, what types of legal technology make the strongest differentiators for clients?
There are a number of characteristics that make a law firm stand out to a prospective client, but those that allow the firm to provide superior service tend to make the most substantial impact. Here is a closer look at two types of solutions that could move your firm closer to the top of a prospect’s shortlist:..
Read full article: https://legal.thomsonreuters.com/blog/how-legal-tech-can-differentiate-your-firm-during-a-crisis/#legal-technology-as-a-differentiator
